Troubleshooting

You can use the Perfmatters plugin to easily change your default WordPress login URL. This helps to lock down your...

Whether you’re reinstalling the plugin or troubleshooting, you might need to clear everything and start over. Restore default options Follow...

Make sure you have activated your license key before proceeding to the troubleshooting steps below. You will want to ensure...

When you try to update the perfmatters plugin you might get the following error: An error occurred while updating perfmatters:...

If you click into the Script Manager and it redirects you to your homepage, this could be because you have...

We see many running website speed tests the wrong way. When doing so, it might appear that your website is...

Perfmatters was developed and designed to work with any theme or page builder. And we’ve tested our plugin rigorously across hundreds...

When you try to update the Perfmatters plugin you might get the following error: Update package not available. This is...

There might be times when we ask you for access to your WordPress site. This is always a last resort,...

Advanced options allows you to show additional features in the Perfmatters UI that help extend compatibility with different complex setups....

When installing the Perfmatters plugin, it’s rare, but you might run into an error like this which prevents you from...

When it comes to debugging, it can be helpful to test with Perfmatters off quickly to rule out a problem....