Troubleshooting
Forgot your WordPress login URL? Here’s what to do
You can use the Perfmatters plugin to easily change your default WordPress login URL. This helps to lock down your...
Troubleshooting license key activation
Make sure you have activated your license key before proceeding to the troubleshooting steps below. You will want to ensure...
An error occurred while updating. Download failed. Unauthorized
When you try to update the perfmatters plugin you might get the following error: An error occurred while updating perfmatters:...
The Script Manager is redirecting to homepage
If you click into the Script Manager and it redirects you to your homepage, this could be because you have...
WordPress theme support
We have tested our plugin rigorously across hundreds of popular WordPress themes. Below are just a few we’ve tested. The...
How to restore default options
Whether you’re reinstalling the plugin or troubleshooting, you might need to clear everything and start over. Restore default options Follow...
Update package not available error
When you try to update the Perfmatters plugin you might get the following error: Update package not available. This is...
How to run a website speed test (the right way)
We see many running website speed tests the wrong way. When doing so, it might appear that your website is...
How to create a temporary WordPress login (without sharing password)
There might be times when we ask you for access to your WordPress site. This is always a last resort,...
How to fix the “PHP Parse error: syntax error, unexpected ‘?'” warning
When installing the Perfmatters plugin, it’s rare, but you might run into an error like this which prevents you from...